The ROC

What is The ROC?

Our Remote Operations Center is designed to deliver proactive maintenance, real-time system oversight, and rapid response capabilities. By continuously monitoring critical AV and IT infrastructure, we can identify potential issues before they escalate, ensuring optimal system uptime. This approach reduces downtime, increases efficiency, and enhances user experience.

At American Sound, we understand the importance of uninterrupted business operations. That is why our ROC is staffed with highly skilled professionals who utilize advanced analytics and diagnostic tools to keep your systems running smoothly. Whether you need troubleshooting, firmware updates, or system optimization, our team is ready to assist—anytime, anywhere.

Why Choose American Sound?

The American Sound Advantage: Why Enterprises Trust Us

24/7 Service

We never stop. Whether it’s during the day or in the middle of the night, we’re always monitoring and optimizing.

Minimize Downtime

Our team members are experts in AV and IT systems, providing end-to-end solutions and ongoing support.

Fully Integrated Solutions

We integrate your AV & IT systems seamlessly with proactive monitoring to ensure reliable performance.

Our Proven Process

We don’t do “plug and play.” We do precision. Here’s how we make technology work for you.

1
Consultation & Custom Strategy
We assess your space, challenges, and goals to design a tailored AV & IT solution.
2
Installation & Integration
Our team handles everything—setup, testing, and training for a seamless transition.
3
24/7 Support & Optimization
With The ROC, we monitor, troubleshoot, and keep your systems running around the clock.

Get Started Today

What Our Clients Say

Trusted by Industry Leaders. Proven Results.

American Sound made our conference rooms fully automated, and now we don’t waste time struggling with technology. Seamless execution, great support.

IT Director, XYZ Corp

American Sound made our conference rooms fully automated, and now we don’t waste time struggling with technology. Seamless execution, great support.

IT Director, XYZ Corp

American Sound made our conference rooms fully automated, and now we don’t waste time struggling with technology. Seamless execution, great support.

IT Director, XYZ Corp

American Sound made our conference rooms fully automated, and now we don’t waste time struggling with technology. Seamless execution, great support.

IT Director, XYZ Corp

American Sound made our conference rooms fully automated, and now we don’t waste time struggling with technology. Seamless execution, great support.

IT Director, XYZ Corp

American Sound made our conference rooms fully automated, and now we don’t waste time struggling with technology. Seamless execution, great support.

IT Director, XYZ Corp

Meet Our Experts

Our Case Studies

Trusted by Industry Leaders. Proven Results.

Turfway Park: A Premier Destination for Horse Racing and Entertainment test

Turfway Park, located in Florence, Kentucky, is one of the premier destinations for live thoroughbred racing and entertainment. Known for its exciting races, top-tier horses, and rich history, Turfway Park offers a dynamic experience for both racing enthusiasts and casual visitors.

Healthcare Facility AV Upgrade

Turfway Park, located in Florence, Kentucky, is one of the premier destinations for live thoroughbred racing and entertainment. Known for its exciting races, top-tier horses, and rich history, Turfway Park offers a dynamic experience for both racing enthusiasts and casual visitors.

Enterprise AV Modernization

Turfway Park, located in Florence, Kentucky, is one of the premier destinations for live thoroughbred racing and entertainment. Known for its exciting races, top-tier horses, and rich history, Turfway Park offers a dynamic experience for both racing enthusiasts and casual visitors.

Turfway Park: A Premier Destination for Horse Racing and Entertainment

Turfway Park, located in Florence, Kentucky, is one of the premier destinations for live thoroughbred racing and entertainment. Known for its exciting races, top-tier horses, and rich history, Turfway Park offers a dynamic experience for both racing enthusiasts and casual visitors.

View More Case Studies

Ready to Transform Your Space?

We don’t just install tech—we create solutions that work. Let’s design an AV & IT system that supports your business, your team, and your future.

Let’s Talk - Schedule a Consultation

Get in Touch

We’re here to assist you with your AV needs.

Address

1800 Russel Street Covington, KY, 41014

Visit us

Monday Saturday
9AM to 10PM

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